Where to Find the PayPal Friends & Family Option

Posted by Adem Kanca on August 28, 2025

When sending money through PayPal, you’ll often see two different options: Friends & Family and Goods & Services. Each serves a different purpose:

• Friends & Family – for personal transfers to people you know, such as friends, family, or trusted contacts. This option typically avoids the seller fees charged with business transactions.
• Goods & Services – for buying products or services, which includes PayPal’s buyer protection.

If you’re making a personal payment and want to avoid unnecessary fees, here’s where you can find the Friends & Family option.

On PayPal via Desktop

1. Log in at paypal.com.
2. Click Send & Request from the main menu.
3. Enter the recipient’s email or phone number.
4. Type in the amount you’d like to send.
5. When asked what the payment is for (Payment Type), choose:
   • Sending to a trusted contact → Friends & Family
   • Paying for an item/service → Goods & Services
6. Confirm and send your payment.

On the PayPal Mobile App

1. Open the app and sign in.
2. Tap Send.
3. Enter the recipient details and the amount.
4. Before confirming, look for the payment type and choose Friends & Family (in some regions, it may be labeled Send to Someone You Trust).
5. Review and complete the payment.

Key Takeaway

The Friends & Family option is ideal for trusted personal payments and helps avoid extra PayPal fees, while Goods & Services is best when purchasing items where buyer protection is important. Knowing where to find these options ensures you always send money in the most appropriate way.