How to Change an Order if the Customer Has Made a Mistake

Posted by AlexDobson on November 23, 2020

If a customer places an order but makes a mistake in the checkout, such as putting in the wrong delivery address, then it is important to know how to edit an order. This is a simple step by step guide as to how you do that:

1) Firstly go to Sales > Orders.

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2) On the Orders page click ‘Edit’ on the dropdown for the order you wish to amend.

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3) Amend the error on the order and click through the various steps until pressing save whereby the order has been changed.

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