Error Messages not showing up and how you can check these in OpenCart

Posted by AlexDobson on January 26, 2020

Blank white pages or 500 Internal Server Errors are usually caused by a PHP error. For security reasons, the error messages do not appear. So how do you go about rectifying this? Well, it is actually a relatively simple process.

1) In the OpenCart admin page navigate to 'system' and then click on 'settings'. This will bring you to the stores section and once on this page click 'edit' on the default store as that is the only store that has the 'server' tab.


2) Once you are in the Edit Settings section, click on the 'Server' tab. 


3) Scroll down to the Error Handling part and click yes to 'Display Errors'. This will then highlight the errors that are appearing. 


4) If this still doesn't do the trick, then find the file via FTP named 'error.log' or '/error_log' or '/admin/error_log' in your server and check the error logs.


If the errors are still not forthcoming, then it is best to contact an OpenCart expert (hint hint such as ourselves) so they can take a look and fix it for you.

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