Support Packages
If you're full of ideas, improvements and new features for your website and it feels like you've got a never-ending task list, one of our monthly retainer packages could save you money.
Just choose the number of hours you think you'll need (this can always be adjusted later) set up a recurring monthly payment and we'll be on hand and ready to respond straight away to feature requests and issues as they come up. We always say to clients that the retainer should be used as a longer term agreement and we do not advocate someone signing up for a minimum term.
Our staff use special time tracking software so you always know what's been done in the allowed time and how much you've got left that month.
As well as bypassing the time-consuming estimating process, and the contingency we have to add, the hourly rates are discounted too!
We'll notify you when you get to the end of your hours and at any time before that as requested. If you need more than your monthly package allows, we can continue at our standard hourly rate of £90+VAT.
Set up your support package now and be sure that an OpenCart expert is on hand to help!
Current Available Packages
- 3 hours - £60 per hour, £180 per month
- 5 hours - £55 per hour, £275 per month
- 10 hours - £50 per hour, £500 per month
- 15 hours - £50 per hour, £750 per month
- 20 hours - £50 per hour, £1000 per month
- 30 hours - £50 per hour, £1500 per month
- 40 hours - £50 per hour, £2000 per month
Prices excluding VAT, terms apply.
Please note that to access our discounted rates:
- There is a minimum of 6 months.
- You'll need to pay the first month in advance.
- You'll need to remember that unused time does not roll over from month to month.
- If you wish to cancel, you'll need to give us a full 30 days' notice.
- If you wish to lower your hours, you'll need to give us a full 30 days' notice.
- We charge for full calendar months, not partial months.